- Where can I get my shopping delivered?
- Can I choose a time and day for delivery?
- I need to change my delivery details, how do I do that?
You can have access to your personal details on “My Account” and change your delivery or billing address from there for future orders.
If your order is already confirmed, you should contact us as your order cannot be modified by yourself. We will be happy to update it for you.
Please note that once the order invoice has been sent to you by email, amendments or cancellations are not possible.
- Can I collect my order from your warehouse?
- What's the minimum order to receive free delivery?
Order value of SG$80 or above will receive FREE delivery, while orders below SG$80 will be charged a nominal fee of SG$14.
- What if I'm not home for my delivery? Do you deliver to my neighbourhood or security guard entrance?
If you are not home for the delivery, our driver will call you to organize a new delivery or leave the order to the entrance or a neighbour if you give us the right to do so.
- What payment method do you accept?
Bank Name: HSBC | Beneficiary Name: Horizon Food Distribution Pte Ltd
Account Number 052-449386-001 SGD
Branch Address 21 Collyer Quay, HSBC Building Level 1, Singapore 049320
Bank Code 7232 | Branch Code 052 | Swift Code HSBCSGSG
UEN: 201700268C | Alias: 201700268CUEN
Name: HORIZON FOOD D P.L.
Once we receive your payment confirmation proof by email your order will be dispatched.
- What is your refund policy?
- How do you guarantee your quality?
- How can I contact you?
You can contact us by phone: +65 6909 5158 or email: email@example.com for any claim, suggestion, feedback or question you may have.